What is your room cancellation policy?
What is check in? Can I check in early?
Cancellations received within 72 hours of arrival will incur a late cancellation fee of one night’s accommodation. Bookings made via third party agents / websites sites may have different cancellations policies or fees (Please refer to booking paperwork or confirmation).
What time is check-out? Is there a charge for late check-out?
Check-in time is 2pm, however, if you arrive earlier, luggage storage is available and you’re welcome to utilize our hotel facilities. A request for early check-in can be made with Reservations but cannot be guaranteed and charges may apply.
How do I get to the hotel?
Does the hotel provide parking facilities? Is it included in my room rate?
Check out time is 12pm. Depending on availability an extended checkout is available at a fee.
Is there a safety deposit box available at the hotel?
Private parking is available at surrounding of hotel and charges applicable depending duration of parking.
Nearest private parking is only a minute walking as below:
Private Parking - Behind Hotel 99 Pudu, which is Jalan Pudu Lama.
At Pudu Raya Bus Terminal - Opposite of hotel 99 Pudu.
At Tung Shin Hospital – 200 meters from hotel 99 Pudu.
Parking is not included in the room rate.
Do you have hairdryers in the rooms?
There is a safety deposit box in every guest room. They are available free of charge.
Do you have connecting rooms?
Hairdryers are available in every guest room.
What age do kids stay for free?
Yes, we do have connecting rooms, however, connecting rooms must be requested in advance and cannot be guaranteed.
Are the room rates per room or per person?
Children under the age of 12 stay free if using existing bedding with adult. Guests over 12 years old are considered as adults.
Does the hotel have internet access?
The rates charged are per room although the cost may differ slightly for single, double and triple occupancy. All room rates quoted are based on per room per night basis.
Does the hotel offer any airport transfer?
Yes, all rooms have free WiFi access. We also offer free WiFi access in public areas.
How far is your hotel to the bus station?
No, the hotel does not have an airport transfer service, however we can recommend a company that we use frequently.
How far are you from major tourist attractions?
Pudu Sentral (formerly known as Puduraya) Bus Station is less than 3 minutes walking distance from Hotel.
Can I make a booking on last minutes?
Petaling Street (China Town) - 12 Minutes Walk (1.8km)
Plaza LowYat - 15 Minutes Walk (1.1km)
Berjaya Time Squre -15Minutes Walk (1.1km)
Central Market - 18 Minutes Walk (1.8km)
Fahrenheit88 - 19 Minutes Walk (1.4km)
Sungei Wang - 19 Minutes Walk (1.1km)
Pavilion - 20 Minutes Walk (1.4km)
KL Tower - 28 Minutes Walk (2.5km)
Merdeka Square - 30 Minutes Walk (1.4km)
KLCC Tower - 18 Minutes Drive (2.5km)
Does hotel accept foreign currency?
As long as the room is available upon your confirmation, you are able to make a booking via online or our website.
Are the room rates include breakfast?
No, we only accept Ringgit Malaysia (RM).
Does the guestroom has private bathroom?
All room rates quoted are exclusive of breakfast.
Does the hotel has extra bed?
Yes, all guestrooms are equipped with private bathroom with hot shower
Does the hotel has non-smoking rooms?
No, extra bed is not available.
Does the hotel has accessible rooms?
Yes, most of our rooms are non-smoking and are available upon request.
Yes, we have accessible rooms. All of these rooms include roll-in showers.